Simple, transparent, & grows with your needs. Try any plan free for 14+ days.
Invite your whole team without per-seat costs
Pay for platform as you use it
Get a starting credit balance to try the platform
Migration support and training to get started.
For small teams or your first paid account
For active research orgs and growing teams
For higher volume research teams
Personalized service and enterprise security for the entire organization
For small teams or your first paid account
For active research and growing teams
For higher volume research orgs
Personalized service and enterprise security for the entire organization
Pay for what you use. When you find your value in Xperius, we all win.
larger plans get a lower effective rate per credit.
credits cover all overages, for everyone.
unplanned credit purchases are trued up with your next plan.
$0.08/credit once prepaid credits are exhausted — no service interruption, billed at payment period end
cap your team's ability to buy overage credits & avoid out-of-control charges.
unused credits never expire.
A compact, always-visible reference so prospects can size a plan before they buy:
Let's see this would play out for a team of 5 over the course of a year:
Total credits
93,200
Purchase
Growth plan
Total annual cost
$4,999.00
as opposed to a Starter plan using prepayment credits to cover the difference costing $5,218.20
Need to get one last study analyzed? If you run up against your plan limits before the end of your term, all is not lost. Purchase credits to cover any additional overages across your plan.
New accounts will get a deep discount on any overage charges for the first year. This will help you figure out what you need moving forward.
1 credit
As many as needed
$0.08
Invoiced at the end of the payment period.
As an Xperius platform user, you will have access to all these capabilities to bring your research operations to the next level
Tools to process research data and generate research reports
Tools to provide better control and oversight over ongoing research
Tools to help track and extend your research impact beyond the report
Provide an easy-to-use self-service hub for you to share with stakeholders to answer their own customer and user data questions.
AI skills and chatbot to make research more efficient to produce and consume to scale your team's impact.
Mangage your team and platform workspace configuration.
Build the plan your team needs. Reach out for support on a services project or pre-purchase some additional credits you know you are going to need.
Know you'll need more room to run this term? Prepay a larger credit bundle at your plan's per-credit rate when your term begins. (Prepaid credits are locked in at the start of the term — usage beyond your prepaid balance mid-term is billed at the standard overage rate instead.)
Need help migrating data into the platform, or support scoping a customer insights project? Bring us in for extra hands.
Create customizable training plans for your team and stakeholders. Have our team help yours get the most out of every tool in Xperius.
Need additional firepower? Our consulting services support critical efforts and specialized situations your team isn't equipped to handle alone.
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our friendly team.
Every plan includes an annual credit allowance, drawn from a single pooled balance for your whole organization — there's no per-user allocation to manage. Monthly-billed plans receive this allowance in equal monthly installments rather than all at once. Credits are spent as your team uses the platform: publishing studies and insights, transcribing sessions, asking Qwin questions, connecting research through integrations, and more. See the full credit-cost table for more details.
Plans differ by how many credits are included and your effective rate per credit — larger plans include more credits at a lower per-credit rate. Every user in your org, regardless of role, draws from the same shared balance, so you can invite as many people as you need without changing your bill.
Prepaid credit bundles are purchased upfront, before your term begins — there's no mid-term re-up. If you exhaust your credits before renewal, usage continues uninterrupted at the overage rate ($0.08/credit) until your next term starts, at which point you can prepay a larger bundle if that better fits your usage.
Nothing stops working. If your team uses more than your available credit balance, additional usage continues without interruption and is simply billed at the standard overage rate of $0.08/credit. Overage is invoiced at the end of the term in which it was incurred — whether that's the end of a billing month on monthly plans or the end of your annual term — regardless of whether you choose to renew.
If you'd rather avoid overage pricing going forward, you can prepay a larger credit bundle at your plan's lower per-credit rate the next time your term begins.
Yes, unused credits roll over to the next payment term — including month to month on monthly plans. If your usage exceeds your available balance in a given payment term, that overage is invoiced at the end of the term it was incurred (either monthly or annually) — whether or not you continue to the next month.
Every plan includes a free trial with a starting credit balance, no credit card required: 14 days and 2,100 credits on Starter, 30 days and 4,500 credits on Growth, and 45 days and 6,750 credits on Scale. Enterprise trials are scoped during your conversation with sales.
Enterprise pricing is based on a custom credit volume sized to your organization's scale and expected usage, plus the value delivered through published items in the Stakeholder Showcase. We'll project an initial estimate based on your org and research team size, then true it up at renewal based on actual usage.
Most teams are up and running within a week. Starter, Growth, and Scale plans are self-service with several walkthroughs to help folks get going. Enterprise plans come with dedicated migration assistance. Growth plans may purchase professional services for extra support.
Yes. Enterprise plans can use their included professional service hours to migrate existing studies, insights, and artifacts. Other plans can purchase migration support through our Data Services package.
Not necessarily. Xperius is designed to enhance your current methodology, not replace it. You can gradually adopt features while keeping your existing study structures, gaining better organization and stakeholder access along the way.
The platform is built on the principles of Atomic Research — teams already practicing these standards will find it especially seamless to work within Xperius.
The Stakeholder Showcase is designed for immediate value without training. We recommend starting with a few high-visibility studies, then sharing the showcase link in relevant meetings. Note: showcase visits and viewer/portal access don't count against your seat count — they're unlimited and lightweight on credits, so there's no cost barrier to wide stakeholder adoption.
For some tips and tricks to working with stakeholders, check out our Making experience research actionable guide.
Support scales with plan: community forums for everyone, chat and email available for Growth and Scale plans, and chat, email, and phone and custom SLAs available on Enterprise plans, which also includes a dedicated success manager.
We offer platform setup and configuration, migration assistance, training, and dedicated success management — even limited UX Research and ResearchOps consulting engagements. Enterprise contracts include a set number of hours; any plan can purchase additional hours as needed.
We regularly evaluate feature requests and often build the most-requested capabilities into the core platform. Reach out and contact our sales team to talk about your specific needs regarding custom features.
For specific integration request, fill out our tool request form to help us understand what tools would help us connect with your research ecosystem better.
Let's connect to explore your team's specific needs and how Xperius might support them.